Each patient starting Hormone Replacement Therapy (HRT) must review and sign our Clinical Procedures & Treatment Consent form before their first appointment. You may request a copy of your signed consent at any time.
Common Questions about HRT Procedures
Using Insurance
- No Insurance Accepted: JBH Clinic does not accept any form of insurance. Most insurance providers neither recognize our style of practice nor offer sufficient reimbursement for the specialized care we provide.
- Why We Operate This Way: Our goal is to deliver high-quality concierge medical services and ensure affordable access to prescriptions, lab tests, and nutritional supplements. Many of our customized formulations are not covered by insurance, but the total cost is often lower than if insurance were used.
- Possible Reimbursement: In some cases, insurance companies may reimburse you for HRT after you have paid for treatment. Upon request, JBH Clinic will complete the standard claim form (CMS-1500) for you to submit to your insurer.
- Patient Responsibility: It is your responsibility to verify with your insurance company whether you qualify for any reimbursement. JBH Clinic will not contact your insurer or handle additional forms. If you would like to receive claim assistance, please contact Patient Services at [email protected].
Lab Orders for Required Lab Work
- Validity Period: Lab orders are valid for three (3) months from the date of purchase. If not used within this timeframe, the order expires but can be renewed at no cost for an additional three (3) months if requested.
- Refund Policy:
- Before Testing: You may request a refund any time before submitting your specimens.
- After Testing: Refunds are not provided solely based on test results.
- Within 90 Days of Purchase: Refunds will be issued to the original payment method.
- 91–180 Days: A JBH Clinic Store credit will be issued upon request, minus a $25 processing fee. Store credits never expire.
Need Help? If you encounter issues with your lab order, please contact us first at [email protected] or call +38 044 237 32 14. We are here to help resolve any problems before you consider cancellation.
Required Hormone (HRT) Follow-Up Evaluations
Regular blood tests are essential for monitoring how you respond to therapy, tracking hormone levels, and evaluating important health indicators. This information helps our medical team adjust your treatment regimen to maximize benefits and minimize side effects or risks. Your laboratory results also provide valuable comparisons with your initial blood work to guide ongoing treatment decisions.
HRT Follow-Up Blood Work
We go beyond the minimum recommended guidelines for monitoring any form of hormone therapy. Both men and women prescribed hormones receive comprehensive testing at least twice a year, and more often if necessary, based on individual response and needs.
Pharmacy & Prescription Hormone Medication
- Medication Management: JBH Clinic prescribes various medications as clinically appropriate. Our prescription management services are included in the overall cost of care.
- High Standards: We use pharmacies that adhere to USP guidelines, Good Manufacturing Practices, and FDA-approved active ingredients.
- Controlled Substances: JBH Clinic does not send prescriptions for controlled substances (e.g., testosterone) across state lines. Additional protocols are required to prescribe these medications to patients in other states. Please note that all forms of testosterone are classified as controlled substances in every U.S. state.